Return to Help Index
Pricing and Billing | |
Do I have to pay sales tax? | |
You will only have to pay sales tax if you are located in the same state as our warehouse. Any applicable taxes will be calculated at checkout. |
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I have a question on my charges. | |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
I need a copy of my receipt/invoice. | |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
When will my credit card be charged? | |
Due to many of our products being made to order, payment in full is required prior the start of production. For this reason, payment will be processed within 24 hours of order placement. | |
When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s). |